FAQs

Please find below a set of frequently asked questions about interior design projects. If you still have questions, please get in touch with us.

How long does a project take?

Typically, a Small on-site project takes approximately 4 weeks to complete. However, this depends on how quickly you are able to respond to the plans and provide feedback or confirmation to move to the next step. The timeframe also depends on the lead time of the chosen materials and products, for example sofas typically take 8-12 weeks for delivery. It also depends on the availability of suitable reputable tradespeople required to complete the work.

A Medium on-site project may take 2-3 weeks longer due to the additional work involved.

A Large on-site project varies in timeframe depending on the requirements of the space and what other works are being provided by architects, tradespeople etc.

What payment methods do you offer?

We request that payment of our design fee is made either to our bank account via direct bank transfer, or to our PayPal account. You don’t need a PayPal account to do this, you can use the service as a guest. Payment via PayPal can be made by credit or debit cards.

Regarding all payments to other parties involved such as tradespeople, architects and builders; you will be asked to pay their fees directly to those individuals or companies. They will liaise with you directly about their payment methods and payment terms.

When do we pay for the project?

It varies depending on the type of project. In all cases, we request a small deposit at the start and then payments are made at completion of each stage. When we prepare your personalised proposal, we include a list of payment due dates.

Regarding all payments to other parties involved such as tradespeople, architects and builders; you will be asked to pay their fees directly to those individuals or companies. They will liaise with you directly about their payment methods and payment terms.